top of page

Entelect

Developer

Internal Employee Guide:
Dagobah

As the organisation grew, employee knowledge became fragmented across tools, documents, and tribal knowledge. New hires struggled to onboard, and existing employees lacked a single source of truth for the Entelect experience. What started as an onboarding tool evolved into a companion app - a central, accessible platform designed to support employees throughout their entire journey in the organisation.

Project Manager

Timeline: 2023 - 2024

Platform: App

Role: Lead UX/UI

Designer

Context & Constraints

Context

  • Internal mobile app designed to centralise employee resources and information.

  • Initially built to support onboarding for TFO employees.

  • Evolved into a company-wide companion app for all Entelect staff.

  • Needed to reduce manual onboarding effort and repetitive internal communication.

Goals

  • Create an intuitive, centralised hub for employee resources.

  • Reduce repetitive internal communications and manual onboarding tasks.

  • Streamline access to tools, policies, and HR information.

  • Increase engagement through relevant, up-to-date, accessible content.

  • Expand focus from TFO-only users to all Entelect employees.

Constraints

  • Frequent team restructuring and high TFO churn impacted continuity.

  • Overlapping features across teams led to redundancy.

  • Information overload from multiple departments.

  • Requirement to scale beyond onboarding without losing clarity.

  • Integration challenges with existing systems (Microsoft login, Outlook, etc.).

User & Insights

The Companion App serves all Entelect employees, from new hires to long-standing staff, while also supporting team leaders, managers, and HR personnel. Users relied on the app for onboarding, day-to-day administration, and quick access to essential company information, often alongside existing Microsoft-based tools.

Disclaimer

The user images and personas shown are representations of the broader user group based on research insights. They are not real individuals, and any similarities to actual persons are purely coincidental.

Key User Needs​

  • Fast access to onboarding materials and company policies.

  • A single platform for managing tasks, documents, and requests.

  • Clear visibility of colleagues, teams, and office locations.

  • Seamless integration with Microsoft tools such as Outlook.

  • Personalisation options including dark mode and notification settings.

Key Insights

  • Fragmented tools increased cognitive load and reduced engagement.

  • Employees preferred a single source of truth.

  • Personalisation improved adoption and daily usage.

  • Clear content ownership reduced duplication and confusion.

Design Process

Task Flow #1

​Simplified flows for onboarding and day-to-day employee tasks.

Process flow diagram showing the primary happy path through the app, from logging in to accessing onboarding content, tools, and key employee resources.

Task Flow #2

Clear entry points for key actions and resources.

Hierarchical flow diagram outlining the structure and categorisation of content within the app, including resources, policies, tools, and employee information.

Low-fidelity Sketches

  • Early validation of navigation and content grouping.

  • Iterative refinement based on cross-team feedback.

Low-fidelity wireframes illustrating early layout concepts, navigation patterns, and content grouping for the employee companion app.

Final Designs

  • Polished, accessible designs supporting quick information retrieval.

  • Consistent layouts optimised for internal, high-frequency use.

  • Visual clarity across dashboards, profiles, and resources.

Image 1/12 High-fidelity designs showcasing the final employee companion app, including personalised dashboards, streamlined navigation, and integrated tools.
Image 4/12 High-fidelity designs showcasing the final employee companion app, including personalised dashboards, streamlined navigation, and integrated tools.
Image 7/12 High-fidelity designs showcasing the final employee companion app, including personalised dashboards, streamlined navigation, and integrated tools.
Image 10/12 High-fidelity designs showcasing the final employee companion app, including personalised dashboards, streamlined navigation, and integrated tools.
Image 2/12 High-fidelity designs showcasing the final employee companion app, including personalised dashboards, streamlined navigation, and integrated tools.
Image 5/12 High-fidelity designs showcasing the final employee companion app, including personalised dashboards, streamlined navigation, and integrated tools.
Image 8/12 High-fidelity designs showcasing the final employee companion app, including personalised dashboards, streamlined navigation, and integrated tools.
Image 11/12 High-fidelity designs showcasing the final employee companion app, including personalised dashboards, streamlined navigation, and integrated tools.
Image 3/12 High-fidelity designs showcasing the final employee companion app, including personalised dashboards, streamlined navigation, and integrated tools.
Image 6/12 High-fidelity designs showcasing the final employee companion app, including personalised dashboards, streamlined navigation, and integrated tools.
Image 9/12 High-fidelity designs showcasing the final employee companion app, including personalised dashboards, streamlined navigation, and integrated tools.
Image 12/12 High-fidelity designs showcasing the final employee companion app, including personalised dashboards, streamlined navigation, and integrated tools.

Reflection

What I Learned​

  • Internal tools deserve the same UX focus as customer-facing products.

  • Designing for scalability early prevents redundancy and rework.

  • Clear content hierarchy significantly improves engagement.

  • Continuous collaboration helps maintain alignment during team changes.

  • Strong integration design reduces friction in daily workflows.

© 2025 Blueprints by René du Plooy. All rights reserved.

bottom of page